Self pick-up
In the event that the self pick-up option is selected, we will process and inform you via the information you have given us upon ordering. We will firstly send you a SMS or alternatively drop you a email when your order is ready for collection.
As such it is crucial to provide us with the correct mobile number and email for this purpose.
Address for self collection is 18 Kaki Bukit Road 3, #04-04, Entrepreneur Business Centre, Singapore 415978. Only Cash is accepted at the self collection point.
Our opening hours are :
- Monday – Friday : 9am – 6pm
- Saturday : 9am – 1pm
- We are closed on Sundays and Public Holidays
Shipping
USA Shipping takes 14-21 business days.
International shipping takes 14-35 business days.
FREE SHIPPING On ALL ORDERS – WORLDWIDE
Note: You must be aware that delays can occur due to holidays and unforeseen events.
We can not cancel your order when it’s already shipped.
We use 3rd party couriers to deliver the orders. If you purchase with us you understand that there’s risk of parcels getting lost. We only refund orders that have proof that they were not received.
We use 3rd party tracking systems to track orders and if the website states that your order was delivered then we will go by it. Only when the state, city or zip code from your tracking number is not consistent with your inputted shipping details, we will offer the refund. No exceptions.
Note: Please note that our company stores products on different warehouses around the country. That means that all your orders may not arrive at once. One product may arrive earlier and the other product later, please check your e-mail for tracking your order. We kindly apologize if this is inconvenient to you and thank you for understanding !